24
May
Key insights
Examiners at both the state and federal levels are focusing on technology service provider contracts and ongoing vendor management and oversight.
Before you finalize contracts, evaluate the technology service provider’s proposal and appraise pricing.
Clearly define the rights and responsibilities of both parties before you sign the contract.
Establish that you have protection against service disruption that could impact your access to the system and your ability to provide services.
More than ever, financial institutions rely on vendors...