15
Jan
By Joanna Dodd Massey, CEO, JDMA Inc
I had a conversation at dinner with a colleague about the different ways younger and older generations communicate.
Broadly speaking, Millennials prefer email, text, Instagram DM and Slack (or other instant-messaging business apps).
Gen Z favors text, Slack and Snapchat.
Gen X and Baby Boomers are still into email with Gen X gravitating to Slack and text.
The Silent Generation, also known as the Traditionalists, like a good old-fashioned phone call or face-to-face...