With the global COVID-19 pandemic forcing healthcare systems around the world to reimagine how healthcare can be delivered remotely and safely, we have seen a rapid proliferation of telehealth and virtual care solutions. In reality, COVID-19 has provided a long-awaited and much-anticipated tipping point for the virtual care industry, which promises to continue to grow exponentially long after the crisis has passed. Indeed, many are hoping that far from being a temporary workaround, the transition to Virtual Care could potentially provide a solution to underlying challenges that have been endemic within the system for some time, including provider shortages, access issues for remote and underserved communities, clinician burnout, burgeoning costs, and declining operating margins. And all of this against a background of declining population health. Could virtual care be the silver bullet?
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