25
Feb
Blog post by Thomas Cantens, Herve Tourpe | New generative AI tools can redefine the relationship between governments and citizens, but strong leadership and safeguards are fundamental.
New technologies have the potential to improve the relationship between governments and citizens. Tax portals, customs IT systems and online services have simplified interactions with public authorities, reduced bureaucratic hurdles, and increased transparency. Now, generative artificial intelligence (GenAI) is emerging as the next transformative force. Known for its ability to understand and produce human...