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11
Oct
Nine out of ten consumers have been affected by “dark commercial patterns” - manipulative online design tactics such as countdown timers, hidden fees, and subscription traps that influence consumer behaviour and often lead to unintended purchases or privacy compromises. These deceptive practices are widespread on websites and apps, posing significant risks to consumers worldwide.
The findings are part of a new OECD survey conducted with over 35 000 respondents across 20 countries. They were presented during the OECD Consumer Policy Ministerial...