27
Feb
Why marketers need to rethink how they communicate personal data use
In 2026, modern marketing principles will continue to run on insight and trends from consumers usage (of products and services) and interaction (on social media and e commerce platform).
From understanding customer journeys to personalising experiences, to utilising customer feedback (often in real time), data analytics fuel the connection between brands and consumers. As these trends become less like “big data” and more real time marketing assets, they also risk becoming personally identifiable information.
Analytics and technology allow someone’s existence to be predicted from consensus data such as where they order their pizza from and what cars they are test...